ISO 20000 compliance ensures high-quality IT service management standards, which are critical to the success of your organisation. ISO 20000-1 is a global standard for information technology service management...
The most recent ISO 20000:1:2018 edition modifies Clause 4 by incorporating the word “Context of the Organization.” By being clear about what internal and external concerns are relevant, the...
The most recent ISO 20000:1:2018 edition modifies Clause 4 by incorporating the word “Context of the Organization.” By being clear about what internal and external concerns are relevant, the...